Cancellation Policy
At Super Yacht Seychelles, we understand that plans may change, and sometimes cancellations are unavoidable. Our cancellation policy is designed to be fair to both our guests and our team. Please review the following terms carefully:
1. Cancellation Timeframe:
- Cancellations made [X] days or more before the scheduled departure date are eligible for a full refund.
- Cancellations made between [Y] and [Z] days before the scheduled departure date may be subject to a cancellation fee of [insert fee or percentage].
- Cancellations made less than [Z] days before the scheduled departure date are not eligible for a refund.
2. Refunds:
- Refunds for cancellations will be processed in accordance with the above cancellation policy.
- Refunds will be issued to the original payment method used for the booking.
- Please allow [X] business days for the refund to appear in your account.
3. No-Show Policy:
- Guests who fail to show up for their scheduled departure without prior notification will be considered a “no-show.”
- No-shows are not eligible for refunds.
4. Special Circumstances:
- In the event of unforeseen circumstances such as extreme weather conditions or mechanical issues, Super Yacht Seychelles reserves the right to cancel or modify bookings for the safety and comfort of our guests.
- In such cases, guests will be offered the option to reschedule their booking or receive a full refund.
5. How to Cancel:
- To cancel your booking, please contact our customer service team at [phone number] or [email address].
- Please provide your booking details, including your name, booking confirmation number, and reason for cancellation.
6. Changes to the Cancellation Policy:
- Super Yacht Seychelles reserves the right to update or modify this cancellation policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
Thank you for choosing Super Yacht Seychelles. If you have any questions or concerns about our cancellation policy, please don’t hesitate to contact us. We appreciate your understanding and cooperation.